Connection Magazine: Spotlight on Service

Nov 30, 2020

In a year like no other, A.I.M. Mutual employees talk about how business practices adapted to keep services at high levels. From underwriting to audit, SMEs bring perspective to day-to-day operations in a pandemic. View the Winter 2020 Connection magazine

A.I.M. Mutual’s feature articles include: Taking the Lead in Service Response, Tell Us Your Client’s Story (Kevin Snyder), Crisis Management (Mark Millett), Menu in Premium Audit (Frank Cataldo), Covid and Cancer (Elizabeth Cascio), and The Future of the Handshake (Meghan Kirby). In addition, you’ll find a number of general business articles by renowned national writers and speakers.