Around the world, humans are struggling to ignore thousands of years of social practice that often involves some form of human touch. Whether it’s a hug or a handshake, the COVID-19 pandemic put a screeching halt on all forms of physical contact in the professional world. According to National Geographic historian Michael Zuckerman, in America, it’s likely that the handshake’s popularity was propelled by 18th century Quakers. In their efforts to avoid the appearance of hierarchy and social rank, they found the handshake a more casual and inclusive form of greeting compared to the then common bow or curtsy.

Prior to the pandemic, it wasn’t unusual to walk into a meeting and shake numerous hands. Now, there’s a bit of an awkward, incomplete introduction. In fact, I’ve found myself wondering, “What do I do with my hands while introducing myself?” Many have turned to elbow bumps as an alternative, which shows how important touch is. People simply don’t want to lose that physical connection.

Let’s face it—the workplace has changed significantly and likely permanently in many ways.

However, not all of them are bad. A large number of employers have realized that employees can be very productive while working at home. As a result, many working parents have newfound flexibility when it comes to handling childcare and other responsibilities. The employee who once rushed into the office flustered, having dropped their child off at daycare, no longer feels the intense pressure and stress to beat the morning rush. The employee who has a medical condition that requires frequent doctor visits no longer feels guilty about having to leave the office, as most providers are now offering telehealth services.

Perhaps most importantly, there has been more attention and discussion surrounding mental health now than before the pandemic. In many ways, there is a bigger sense of community and support. We’ve learned to open up about our struggles and find that other people struggle too, whether it be in the workplace or with the work-life balance. One might argue that the idea that one needs to put their personal lives in the backseat has changed. What you see on Zoom calls is quite different than what we’re used to seeing in the office. We see the messes, the kids, the dogs, people’s homes. We see these formerly hidden full lives, and quite honestly, it’s refreshing.

Despite the positive changes, it’s hard to overlook the importance of in-person meetings, which are invaluable. Perhaps we will be more appreciative and engaged when we do meet face to face—with masks, of course!

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