Podcasts
Listen online or download any podcast to your favorite device. You can also find A.I.M. Mutual podcasts on top directories like Apple Podcasts, Spotify, Google Podcasts, iHeart Radio and more.
The Team Behind the Team: HR and Its Vital Role in Workers’ Compensation
March 1st, 2024
How does Human Resources impact the workers’ compensation experience? Moderator Chris Sharp takes that question to Stacy Gendron, A.I.M. Mutual’s HR Specialist, for a behind the scenes look at all HR does. From bringing on new team members to being a trusted resource, HR staff strives to give co-workers what they need to do their jobs well. Stacy explains why “meeting people where they’re at” makes all the difference. View Transcript
The Team Behind the Team: Keeping the Technology Wheels Turning
March 1st, 2024
The Information Technology team is always on call at A.I.M. Mutual. Brokers, policyholders, and injured workers rely on workers’ compensation experts for fast answers and service. And every job relies on its own automated tools. Ben Kounaves, IT Associate, talks with Moderator Chris Sharp about his role in supporting company-wide tech services to give co-workers and stakeholders access to what they need when they need it. He also discusses the benefits of being proactive and educating his co-workers. View Transcript
The Team Behind the Team: All Roads Lead to Rating
March 1st, 2024
Outside workers’ compensation circles, few realize the importance of Insurance Rating in the policy cycle. Jill Ennis, Rating Analyst, talks with Chris Sharp about the innerworkings and how the Rating function touches so many departments and people. Producing a workers’ compensation insurance policy demands attention to detail and quick turnaround. Jill credits the team members around her, always ready to help to keep service standards high. View Transcript
Best’s Review Issues & Answers: An Interview with A.I.M. Mutual’s Dan Landers
November, 2023
Dan Landers, President & CEO of A.I.M. Mutual, joins John Weber of Best’s Review for a five-minute overview of workers’ compensation going into 2024. Trends, priorities, and the post-pandemic reset are among the topics along with the value of specializing in this complex line of insurance. Best’s Review is published monthly by AM Best Company, the insurance industry’s credit rating organization. View Transcript
Don’t Blink: The Changing Landscape of Workers’ Compensation
November, 2023
The customer experience in workers’ compensation is ever-changing as technology and innovation reshape expectations when it comes to service. What hasn’t changed? The need to connect with people, and Michael Stango, Director of IT, Policy & Office Services, explains the dichotomy and how it fuels our business approach. He talks with Director of HR Mark Millett about the pandemic’s impact, artificial intelligence, data security, and the “behind the scenes” team members so essential to A.I.M. Mutual’s success. View Transcript
Meet the Property & Casualty Initiative: Improving Lives throughout Massachusetts
March, 2023
Through its innovative model, the Property & Casualty Initiative has played a key role in community and economic development in Massachusetts. PCI President Michelle Volpe and A.I.M. Mutual's VP & CFO Paul Kehoe discuss the impact PCI has had and how, with the help of insurers like A.I.M. Mutual, hundreds of proposals have become brick and mortar reality. View Transcript
Rallying Around the Kids’ Chance Mission
October, 2022
With a presence in every state, Kids’ Chance awards scholarships to children of workers seriously or fatally injured on-the-job. Vicki Burkhart, Executive Director of Kids Chance of America, and Dan Landers, A.I.M. Mutual President & CEO, talk about the impact and how the workers’ compensation community has united behind this cause. Getting the word out is the single biggest challenge. View Transcript
A.I.M. Mutual: A Look Forward with Daniel Landers
July, 2022
In his first podcast as President & CEO, Dan Landers discusses A.I.M. Mutual’s strengths as a workers’ compensation insurance carrier and how a “back to basics” philosophy is driving the customer experience. The path ahead, his views on innovation, and the value of renewed collaboration are among the topics. View Transcript
Affinity Market Groups: What We Bring to the Workers’ Comp Table
July, 2022
Why consider an Affinity Market Group for your workers’ compensation clients? What drives this concept and how does a community of like businesses really benefit? Kevin Snyder, Director of Sales & Marketing, and Daniel Ilnicky, Director of Injury Prevention, Worksite Wellness & Business Relations, bring the advantages to light. From A.I.M. Mutual’s proven track record to services tailored by state, they invite broker partners to have a conversation about this unique opportunity. View Transcript
Emerging Issues: Wearable Technology and Today’s Workplace
July, 2022
From fitness trackers to robotics in manufacturing, wearable technology is transforming the way we work. In our new series, Emerging Issues in Workers’ Compensation, injury prevention experts Patricia Coutu and Christopher King discuss how wearables make a difference in surgical outcomes, lifting and handling, productivity, wellness, and so much more. View Transcript
Making a Difference in Workers’ Compensation Claims
March, 2022
Ben Kounaves and Lorraine Christopher, Return to Work Specialists at A.I.M. Mutual, discuss their role as navigators for injured workers and dispel myths surrounding workers’ compensation claims. How they found their way to insurance, the value in collaboration, and memorable cases are all among the topics. View Transcript
2021 Kickoff: Our Partnership with Gillette Stadium and the New England Patriots
August, 2021
A.I.M. Mutual is the workers’ compensation carrier for Gillette Stadium. Dan Landers and Kevin Snyder discuss how our road led to Foxborough and how delivering service to the home of the New England Patriots is a full team effort. The innerworkings, the season ahead and our in-house rivalry are all part of the conversation.
The Bottomline Benefits of Workplace Ergonomics
August, 2020
SME Christopher King discusses why Ergonomics--the interaction between people and their work environment—are more important than ever before. Whether in the office, at home or on the manufacturing floor, the principles are the same. Small changes bring big benefits in quality, productivity, engagement and costs. Chris explains how. View Transcript
Three Must-Have Elements in Workplace Safety
August, 2020
No matter the industry, top workplace safety programs all share three key elements. Patricia Coutu, Injury Prevention and Worksite Wellness Supervisor, lets us know what they are and where your priorities should be. Do you rely too heavily on PPE? Do you really know what your claims are costing? Are you training enough? Patricia guides you through the benefits of an A.I.M. Mutual partnership. View Transcript
Social Distancing While Bringing the Workforce Back Together
June, 2020
Meghan Kirby, Injury Prevention and Worksite Wellness Consultant, talks about how to change behavior and navigate social distance protocols in the workplace. The future of handshakes, meetings, travel and the shared work experience are all concerns going forward. Learn what industries like manufacturing can do right away and what resources all industries can rely on. View Transcript
Workplace Safety: Top Questions Employers Are Asking
July, 2020
First, we listen. Here Wendy Rosati, Injury Prevention & Worksite Wellness Supervisor, responds to commonly asked employer questions. What should I be doing differently? Will I see real results? Can you reboot my existing program? And how do I navigate OSHA reporting? She has answers. View Transcript
Building Wellness into Injury Prevention
March, 2019
Loss control has long been a staple in workers’ compensation, so when A.I.M. Mutual launched a new initiative in 2013, it raised some eyebrows. Today, the company’s Injury Prevention & Worksite Wellness (IPWW) model has a proven track record of success. Dan Ilnicky, IPWW Senior Manager, cites his team’s accomplishments to date and how policyholders across the board have benefited. View Transcript
Recruitment Challenges for the Insurance Industry
March, 2019
Many industry analysts are predicting that ten years from now, you may not recognize this insurance business of ours, given that half the insurance workforce is expected to retire in that timeframe. Whether you’ve felt the impact already or it’s still a few years off, it’s best to prepare for one of the biggest challenges ahead. View Transcript
Recruiting for Insurance: Technology and Creativity
March, 2019
How do you get the word out to job-seekers about the benefits of an insurance career? And have you created a culture that not only attracts but retains the employees you need to go forward? Mark Millett, Recruiter & Learning & Development Specialist for A.I.M. Mutual, sheds light on those challenges and effective strategies you might want to put in place. View Transcript