Our service begins at the point of first contact. We are committed to providing the level of customer support that you expect, and deserve. Our Underwriters have in-depth knowledge of regional Workers Compensation issues and are active participants in the partnership we form with our policyholders and their brokers.

That partnership is the foundation our reputation for “Setting the Standard for Workers Compensation Service” is based upon. Working directly with our policyholders and their brokers, Underwriters coordinate the Service Teams that are assigned to each broker.

From the date of policy issue, our Underwriting Assistants follow through with day-to-day support and immediate answers to your coverage questions.  They can also help in any of the following areas:

  • Making changes to your existing policy
  • Policy renewals
  • Providing copies of experience modifications
  • Processing experience modification aggravated inequity revisions
  • Broker administration